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This privacy policy describes how we handle your personal information. We collect, use, and share personal information to help CarpTrader website work and to keep it safe.

Information posted on CarpTrader is obviously publicly available in the UK and Ireland.

CarpTrader will hold and transmit your information in a safe, confidential and secure environment. If you choose to provide us with personal information, you are consenting to the transfer and storage of that information. We collect and store the following personal information:

  • email address, physical contact information, and (depending on the service used) sometimes financial information (but not details of payment cards);
  • computer sign-on data, statistics on page views, traffic to and from CarpTrader and ad data (all through cookies - you can take steps to disable the cookies on your browser although this is likely to affect your ability to use the site);
  • other information, including users IP address and standard web log information.

We use users' personal information to:

  • provide our services;
  • resolve disputes and troubleshoot problems;
  • encourage safe trading and enforce our policies;
  • customize users' experience, measure interest in our services, and inform users about services and updates;
  • communicate marketing and promotional offers to you;
  • do other things for users as described when we collect the information.

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates others' rights, or protect anyone's rights, property, or safety (for example, if you submit false contact details or impersonate another person, we may pass your personal information to any aggrieved third party, their agent or to any law enforcement agency). We may also share personal information with:

  • Members of CarpTrader - like PayPal - Myhermes - to provide joint content and services (like registration, transactions and customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services and communications. Members of our corporate family will use this information to send you marketing communications only if you've requested their services
  • Service providers who help with our business operations.
Cookies

Our website uses cookies, to provide you with services that support your buying and selling activities within our online marketplace. To protect your privacy, use of these tools is limited.

Cookies are small files placed on the hard drive of your computer. CarpTrader uses both persistent/permanent and session cookies to provide services to you and help ensure account security. Most cookies are 'session cookies', meaning that they are automatically deleted from your hard drive once you end your session (log out or close your browser).

CarpTrader uses cookies on certain pages of the website to:

  • Enable you to enter your password less frequently during a session.
  • Provide information that is targeted to your interests.
  • Promote and enforce trust and safety.
  • Offer certain features that are only available through the use of cookies.
  • Measure promotional effectiveness.
  • Analyse our site traffic.
Cookies we use for trust and safety

CarpTrader uses cookies, to help ensure that your account security is not compromised and to spot irregularities in behaviour to prevent your account from being fraudulently taken over.

We offer certain features that are only available through the use of a cookie. You're always free to decline cookies if your browser permits. However, if you decline cookies, you may not be able to use certain features on the website, and you may be required to re-enter your password more frequently during a session.

Use of cookies and web beacons by third parties

We may work with other companies who place cookies or web beacons on our websites. These service providers help operate our websites, by for example compiling anonymous site metrics and analytics. We require these companies to use the information they collect only to provide us with these services under contract, and not for their own purposes.

Our service providers who use cookies to help us deliver our advertising are members of the http://www.civicuk.com/cookie-law/index. This framework allows users to decline participation in cookie based online advertising. We require our service providers to use the information they collect only to provide us with these services under contract.

We don't permit third-party content on CarpTrader (such as item listings) to include cookies or web beacons. If you believe a listing might be collecting personal information or using cookies, please report it to info@carptrader.co.uk

Using Information from carpTrader

You may use personal information gathered from CarpTrader only to follow up with another user about a specific posting, not to send spam or collect personal information from someone who hasn't agreed to that.

We use many tools to protect your personal information against unauthorized access and disclosure, but as you probably know, nothing's perfect, so we make no guarantees.

We may update this policy at any time, with updates taking effect when you next post or after 30 days, whichever is sooner. If we or our corporate affiliates are involved in a merger or acquisition, we may share personal information with another company, and this other company shall be entitled to share your personal information with other companies but at all times otherwise respecting your personal information in accordance with this policy.

Privacy Policy updated 03 June 2013

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